Standard Certificate Replacement Policy

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    Our IDVaaS solution allows remote verification of an individual’s claimed identity for immigration, border management, or digital services delivery.
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    In addition to our long-standing Adobe Approved Trust List (AATL) membership, we are a European Qualified Trust Service Provider for the issuance of eIDAS qualified certificates for qualified signatures and advanced seals, for PSD2 certificates and for QWACs
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    Existing partners can provision new customers and manage inventory.
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    1. Registered Customer Login
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- About Entrust
  - Securing a World in Motion Since 1969
    We’ve established secure connections across the planet and even into outer space. We’ve enabled reliable debit and credit card purchases with our card printing and issuance technologies. Protected international travel with our border control solutions. Created secure experiences on the internet with our SSL technologies. And safeguarded networks and devices with our suite of authentication products.
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    Get critical insights and education on security concepts from our Trust Matters newsletter, explainer videos, and the Cybersecurity Institute Podcast.
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SSL/TLS	Subject Alt Name (SAN) Changes	Common Name Changes	Installation or Configuration Problems	Loss of Private Key	Change in Hosting Providers or Servers
Standard	One-Time Within 30 Days*	One-Time Within 30 Days*	Unlimited Replacements*	Unlimited Replacements*	Unlimited Replacements*
Advantage	One-Time Within 30 Days*	One-Time Within 30 Days*	One-Time Within 30 Days*	Unlimited Replacements*	Unlimited Replacements*
Wildcard	One-Time Within 30 Days*	One-Time Within 30 Days*	One-Time Within 30 Days*	Unlimited Replacements*	Unlimited Replacements*
UC Multi-Domain	Unlimited Additions of SAN's*	One-Time Within 30 Days*	One-Time Within 30 Days*	Unlimited Replacements*	Unlimited Replacements*
EV Multi-Domain	Unlimited Additions of SAN's*	One-Time Within 30 Days*	One-Time Within 30 Days*	Unlimited Replacements*	Unlimited Replacements*

Signing	Subject Alt Name (SAN) Changes	Common Name Changes	Installation or Configuration Problems	Loss of Private Key	Change in Hosting Providers or Servers
Code Signing	N/A	N/A	Within 30 Days*	No Replacements	N/A
Document Signing	N/A	Free Within 30 Days Fee After 30 Days*	Free Within 30 Days Fee After 30 Days*	Free Within 30 Days Fee After 30 Days*	N/A

Secure Email	Subject Alt Name (SAN) Changes	Common Name Changes	Installation or Configuration Problems	Loss of Private Key	Change in Hosting Providers or Servers
Personal	No Replacements	No Replacements	No Replacements	No Replacements	No Replacements
Enterprise	N/A	No Replacements	Unlimited Replacements*	Unlimited Replacements*	N/A