The cleaning roller removes dust and particles from cards before they enter the printer. However, you also need to clean the inside of the printer regularly to maintain print quality. The cleaning car...

Change the color of your printer's LED Light Bar

How-to Video...

Use the following information when purchasing and handling card stock.

LCM lost card. The card cannot be located in the LCM. 1. Open the LCM door. 2. Rotate the transport knob counter-clockwise at least 6 turns to move the card out the rear of the LCM. 3. Close the LCM d...

RIM lost card. The card cannot be located in the Rear Indent Module. Power off and unplug the printer and RIM.Remove the RIM supply and the RIM from the printer.Rotate the drive gear to move the card ...

Rear module error. An unexpected error has occurred in the rear module. Power off and restart the printer. If the error occurs again, request service.

RIM dispense error. The card failed to dispense properly from the RIM. The card has been sent to the reject tray.

RIM Arm Error. An unexpected error has occurred in the RIM. Power off and restart the printer. If the error occurs again, request service.

RIM Wheel Error. An unexpected error has occurred in the RIM. Power off and restart the printer. If the error occurs again, request service.