Multi-hopper card jam. The multi-hopper did not move a card into the printer. Press the User button to clear the error. If a card was jammed, it is moved to the reject tray.

Multi-hopper pick error. The multi-hopper did not pick a card from the input hopper cartridge. 1. Unlock the multi-hopper if locks are installed. 2. Remove each cartridge and make sure that cards are ...

Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. Press the printer Power button to power off the printer.Press the Power button again to power on the p...

C2 waiting for roller temp. This message does not display. The LCD displays the quot;Warming up xx%quot; message. The printer is waiting for the retransfer heated roller to reach its operating tempera...

K1 transport card jam. The card did not reach the required position on the K1 horizontal transport. The card will be canceled. Press the User button to move the card into the reject tray and clear the...

C2 heat sensor error. The C2 retransfer heat sensor has encountered a critical error. The card will be canceled. Press the printer Power button to power off the system.Request service. The system must...

Cloud connection error (Note: This functionality will not be available until D3.17.3). The connection to the cloud server failed.

L1 heater sensor problem. The laminator has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the system. 2. Request service. The system must rema...

C1 supply not supported. The printer model cannot use the C1 ink ribbon installed. Use a supply designed for this printer model.

Impress foil not supported. The impresser cannot use the installed foil. Use a supply designed for this impresser.