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ProductSub-ProcessorLocationPurpose of Processing
Certificate Solutions
Document Signing CertificatesVeridasSpainIdentity Verification
Managed MS CATelesignUS/Belgium/France/NetherlandsPasscode provider
 Microsoft AzureUSData hosting
PKI as a Service (PKIaaS)Amazon Web ServicesUSData hosting
Qualified CertificatesTelesignUS/Belgium/France/NetherlandsPasscode provider
 VeridasSpainIdentity verification
Remote Signing Service (RSS)VeridasSpainIdentity Verification
Signing Automation Service (SAS)Amazon Web ServicesUSData hosting
Verified Mark Certificates (VMC)AkamaiUSStore verified mark images
 VeridasSpainIdentity verification
Identity and Access Management
Identity as a ServiceAmazon Web ServicesUS/Brazil/Germany/IrelandData hosting
 TelesignUS/Belgium/France/NetherlandsSMS authenticator
 TwilioUSSMS authenticator
Identity EnterpriseTelesignUS/Belgium/France/NetherlandsPasscode provider
Identity EssentialsBudgetSMSNetherlandsPasscode provider
 Link MobilityDenmarkPasscode provider
 MessagebirdNetherlandsPasscode provider
 Microsoft AzureUS/NetherlandsData hosting
 SpiriusSwedenPasscode provider
 SwissphoneSwitzerlandPasscode provider
 TwilioUSPasscode provider
 Vonage (Nexmo)USPasscode provider
 TelesignUS/Belgium/France/NetherlandsPasscode provider
Identity Verification
Identity Verification as a Service (IDVaaS)Amazon Web ServicesCanada/UKData hosting
 Inverid B.V.Canada/UKDocument authenticity verification
 iProovIreland/UKLiveness detection
Entrust Identity Verification Services
Document Check / Document Check - Video / Document Check - Driver VerificationMelissa Data LtdFrance, UK, Ireland, US, CanadaAddress parsing service
 TrustID LtdUKAmberhill fraud detection. [Optional]
 Mas Callnet India Pvt. Ltd.Data is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review. [Optional]
 Teleperformance Global Services Private LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review. [Optional]
 Concentrix CX UK LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from India, Vietnam, and/or BulgariaHuman review. [Optional]
 WNS Global Services (UK) LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review. [Optional]
Facial Similarity CheckConcentrix CX UK LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from India, Vietnam, and/or BulgariaHuman review. [Optional]
 Mas Callnet India Pvt. Ltd.Data is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review. [Optional]
 WNS Global Services (UK) LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review. [Optional]
 Microsoft Ireland Operations LimitedWest Europe, East US, and Canada-Central Microsoft regions are used depending on which AWS servers are used for data storage (see below)Converts speech to text. [Optional and only relevant to Facial Similarity Check - Video]
Identity Record CheckAristotle International, Inc.UK/USDatabase search
 Equifax LimitedUKDatabase search
 Experian LimitedUKDatabase search
 Refinitiv LimitedUK, US, Germany, IndiaDatabase search
 Melissa Data LimitedFrance, UK, Ireland, US, CanadaAddress validation service
Watchlist Check – Standard / AMLComply AdvantageIreland, UK, Belgium, Germany, NetherlandsSanctions check
 Moody’s CorporationUKSanctions check
Watchlist Check – Watchlist Standard Ongoing, Watchlist AML Ongoing (available in Beta only)Comply AdvantageIreland, UK, Belgium, Germany, NetherlandsSanctions check
Street Level Verification CheckStannp LtdIrelandAddress confirmation
UK Address PickerEquifax LimitedUKAddress lookup
Proof of Address CheckConcentrix CX UK LimitedData is stored in Customer’s choice of AWS servers (see below) but accessed from India, Vietnam, and/or BulgariaHuman review
 Mas Callnet India Pvt., Ltd.Data is stored in Customer’s choice of AWS servers (see below) but accessed from IndiaHuman review
 Melissa Data Ltd.France, UK, Ireland, US, CanadaAddress autocompletion and validation service
AAMVA CheckTrusona Inc.USDatabase search
India Tax IDDigiotech Solutions Private LimitedIndiaDatabase search
Device Intelligence - StandardAmazon Web Services (AWS)Data is stored in Customer’s choice of AWS servers (see below)IP address lookup
ETSI Certified IDV PackageNamirial SpAItaly, IrelandProvides sealed evidence file
Qualified Electronic Signature PackageNamirial SpAItaly, IrelandIssues qualified electronic certificate. Provides sealed evidence file
One-Time PasswordTwilio Inc.USPhone number confirmation.
Software Development Kit (SDK)Twilio Inc.USSMS authenticator. [Optional]
Applicant FormTwilio Inc.USEmail reminders
All Entrust Identity Verification ServicesAmazon Web Services (AWS)Customer chooses whether their data is stored in AWS’ EU, Canada or US instanceData hosting
 Datadog IncUSReal-time application performance monitoring
 Concentrix CX UK LimitedData is stored in Customer’s choice of AWS servers (see above) but accessed from India, Vietnam, and/or BulgariaCustomer support and quality assurance
 WNS Global Services (UK) LimitedData is stored in Customer’s choice of AWS servers (see above) but accessed from IndiaCustomer support and quality assurance
 Mas Callnet India Pvt. Ltd.Data is stored in Customer’s choice of AWS servers (see above) but accessed from IndiaCustomer support and quality assurance
Instant Issuance
Instant ID Issuance as a Service (IIDaaS)Amazon Web ServicesUS/Germany/IrelandData hosting
 GoogleUSData hosting
Digital Card Solution
The One Digital CardAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
NFC Issuer WalletAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
Issuer TSP HubAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
Secure InterfaceAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
SCAAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
Token ManagerAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
X-Pay Push ProvisioningAmazon Web ServicesUSData hosting administration
 ClaranetIrelandData hosting administration
Workflow Signing Services
All ProductsGlobalOrange B.V.European Economic AreaDevelopment and maintenance of mobile application
 My Cubes B.V.European Economic AreaForms functionality
Standard SigningCloudVPS B.V.The NetherlandsObject storage and hosting
 FUGA B.V.The NetherlandsObject storage
 OptimaData B.V.The NetherlandsDatabase maintenance
 MessageBird B.V.The Netherlands, IrelandEmail services
 The Rocket Science Group (Mandrill Mailservice)United StatesEmail services
SMSMessageBird B.V.The Netherlands, IrelandSMS verification
DigiDAnoigo Services LimitedThe NetherlandsDigiD verification
SURFconextSURF B.V.The NetherlandsVerification/login method
Qualified Electronic Signatures (QES)ZealiD ABEuropean Economic Area (EEA)Qualified electronic signatures
NFCInverid B.V.European Economic Area and United KingdomIdentification services
Passport/Selfie CheckMitek Systems B.V.European Economic Area and United StatesIdentification services
KeyControl as a Service
KeyControl as a ServiceAmazon Web ServicesUnited StatesData Hosting

Last updated April 24, 2025.