For Jakarta Tomcat

Issue:

When you try to start up Tomcat from command line, you may encounter the following error message:

Error: "Keystore was tampered with, or password was incorrect"

Cause:

This will occur if you copied your keystore file from an existing Tomcat server to another Tomcat server and did not update the server.xml file for the keystore file.

Resolution:

- Edit the server.xml file with the proper keystore file password.

- Save the server.xml file.

- Restart Tomcat web server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.