Why does nothing happen when I try to install certificate in Mac OS X Server?

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For Mac OS X 10.4

This happens when there is a corrupted key chain. The certificate cannot be installed but the Operating System does not log an error

SOLUTION

This is actually a work-around. What you will be doing is removing any traces left over from a previous certificate then creating a new keychain and installing the certificate. The steps are as follows:

1. Launch Server Admin

1.1. Stop any services that use the SSL certificate (Web, Mail, Etc.)

1.2. Delete the old certificate from the Computer's Settings->Certificates pane.

1.3. Quit Server Admin

2. Run Keychain Access (/Applications/Utilities)

2.1. Click the "Show Keychains" button in the bottom-left corner

2.2. Select the "System" Keychain

2.3. Delete the old certificate items (e.g. www.hostname.com), there will be a "certificate", "private key" and possibly a "public key" kind of items to delete.

2.4. Quit Keychain Access

3. Launch Server Admin again

3.1. Go to the Computer's Settings->Certificates pane again.

3.2. Import the new certificate using the CRT file and the private KEY file.

3.3. If an error occurs, try steps 1 & 2 again.

3.4. Quit Server Admin again

4. Run Keychain Access again

4.1. Select the "System" Keychain

4.2. Highlight the new Certificate type for your hostname, look at the top and verify the dates. This tells you that you got the right certificate imported.

4.3. Quit Keychain Access

5. Launch Serve Admin

5.1. Select your SSL enabled services and verify that they still have the certificate selected.

5.2. Launch your SSL enabled services

5.3. Check to make sure they work properly. Specifically, Run Safari, go to your SSL page and click the Lock in the top-right corner. Verify the dates are correct.

5.4. If an error occurs, try all the steps again, but try including a reboot of the machine between steps 2.4 and 3.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country	Number
Australia	0011 - 800-3687-7863 1-800-767-513
Austria	00 - 800-3687-7863
Belgium	00 - 800-3687-7863
Denmark	00 - 800-3687-7863
Finland	990 - 800-3687-7863 (Telecom Finland) 00 - 800-3687-7863 (Finnet)
France	00 - 800-3687-7863
Germany	00 - 800-3687-7863
Hong Kong	001 - 800-3687-7863 (Voice) 002 - 800-3687-7863 (Fax)
Ireland	00 - 800-3687-7863
Israel	014 - 800-3687-7863
Italy	00 - 800-3687-7863
Japan	001 - 800-3687-7863 (KDD) 004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC)
Korea	001 - 800-3687-7863 (Korea Telecom) 002 - 800-3687-7863 (Dacom)
Malaysia	00 - 800-3687-7863
Netherlands	00 - 800-3687-7863
New Zealand	00 - 800-3687-7863 0800-4413101
Norway	00 - 800-3687-7863
Singapore	001 - 800-3687-7863
Spain	00 - 800-3687-7863
Sweden	00 - 800-3687-7863 (Telia) 00 - 800-3687-7863 (Tele2)
Switzerland	00 - 800-3687-7863
Taiwan	00 - 800-3687-7863
United Kingdom	00 - 800-3687-7863 0800 121 6078 +44 (0) 118 953 3088