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Certificate Services Support

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Issue :

Windows SmartScreen shows untrusted warning for Authenticode or Kernel Driver signed with SHA-1 Code Signing certificate.



Background:

On January 11th 2016, Microsoft released a new security patch 3123479. This security patch contains SHA-1 code sign deprecation change effective January 1, 2016, focused on client activity that can only occur when a customer downloads files from the Internet. This change is specific to a new default setting for Windows and customers can override or augment the default settings in their environment.

Microsoft Security Advisory 3123479

Several important points on this released patch :

1. Only the authenticode or kernel driver file that being signed and timestamped on January 1st 2016 and forward will be affected.

2. Authenticode and Driver that being signed and timestamped before January 1st 2016 will not be affected.

This advisory applies to the following operating systems:

Windows 7

Windows 7 for 32-bit Systems Service Pack 1

Windows 7 for x64-based Systems Service Pack 1

Windows Server 2008 R2

Windows Server 2008 R2 for x64-based Systems Service Pack 1

Windows Server 2008 R2 for Itanium-based Systems Service Pack 1

Windows 8

Windows 8 for 32-bit Systems

Windows 8 for x64-based Systems

Windows Server 2012

Windows Server 2012

Windows 8.1

Windows 8.1 for 32-bit Systems

Windows 8.1 for x64-based Systems

Windows Server 2012 R2

Windows Server 2012 R2

Windows 10

Windows 10 for 32-bit Systems[1]

Windows 10 for x64-based Systems[1]

Windows 10 Version 1511 for 32-bit Systems[1]

Windows 10 Version 1511 for x64-based Systems[1]

Server Core installation option

Windows Server 2008 R2 for x64-based Systems (Server Core installation)

Windows Server 2012 (Server Core installation)

Windows Server 2012 R2 (Server Core installation)

[1]The Windows 10 update is cumulative. In addition to containing non-security updates, it also contains all of the security fixes for all of the Windows 10-affected vulnerabilities shipping with given month’s security release. The update is available via the Windows Update Catalog. See Microsoft Knowledge Base Article 3097617 for more information and download links.

Resolution:

Reissue the current code signing certificate to SHA-2 and re-signing the authenticode or driver file again with a new SHA-2 code signing certificate. Please contact our Technical Support Team if you have any other question.

 

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088