To install the chain certificate using Microsoft Management Console (MMC) :
-
Copy the Entrust chain certificate from the
Cross-certificate
tab of the certificate pickup page to a text file and save it as a .cer file on your web server.
The chain certificate can also be downloaded from: https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads .
- Click Start > Run.
- Enter MMC and click OK.
-
Go to
File
>
Add/Remove Snap-in.
-
Click
Certificates,
and select
Add.
-
Select
Computer Account,
and click
Next.
-
Select
Local Computer
and click
Finish
.
- Click FINISH and OK to go back to main MMC console window.
-
Double-click
Certificates (local computer)
to expand its view.
-
Right-click
Certificates
under
Intermediate Certification Authorities
and select
All Tasks
then
Import.
-
Complete the wizard to import the chain certificate. Browse to locate the chain certificate to be imported (
.cer or .txt
).
-
Select
Place all certificates in the following store
and select the
Intermediate Certificate Authorities
store.
-
Click
Next
; then click
Finish
to complete the wizard.
Right-click Intermediate Certification Authorities and select Refresh . Expand the view for Intermediate Certification Authorities and look in the certificates directory to verify that the certificate is installed correctly.
If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:
Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
Country | Number |
Australia |
0011 - 800-3687-7863
1-800-767-513 |
Austria | 00 - 800-3687-7863 |
Belgium | 00 - 800-3687-7863 |
Denmark | 00 - 800-3687-7863 |
Finland |
990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet) |
France | 00 - 800-3687-7863 |
Germany | 00 - 800-3687-7863 |
Hong Kong |
001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax) |
Ireland | 00 - 800-3687-7863 |
Israel | 014 - 800-3687-7863 |
Italy | 00 - 800-3687-7863 |
Japan |
001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC) |
Korea |
001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom) |
Malaysia | 00 - 800-3687-7863 |
Netherlands | 00 - 800-3687-7863 |
New Zealand |
00 - 800-3687-7863
0800-4413101 |
Norway | 00 - 800-3687-7863 |
Singapore | 001 - 800-3687-7863 |
Spain | 00 - 800-3687-7863 |
Sweden |
00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2) |
Switzerland | 00 - 800-3687-7863 |
Taiwan | 00 - 800-3687-7863 |
United Kingdom |
00 - 800-3687-7863
0800 121 6078 +44 (0) 118 953 3088 |