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How is the Chain Certificate installed on Windows Server 2012

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To install the chain certificate using Microsoft Management Console (MMC) :

  1. Copy the Entrust chain certificate from the Cross-certificate tab of the certificate pickup page to a text file and save it as a .cer file on your web server.
    The chain certificate can also be downloaded from: https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads .
  1. Click Start > Run.

  1. Enter MMC and click OK.

  1. Go to File > Add/Remove Snap-in.
  2. Click Certificates, and select Add.
  3. Select Computer Account, and click Next.
  4. Select Local Computer and click Finish .
  5. Click FINISH and OK to go back to main MMC console window.
  6. Double-click Certificates (local computer) to expand its view.
  7. Right-click Certificates under Intermediate Certification Authorities and select All Tasks then Import.

  8. Complete the wizard to import the chain certificate. Browse to locate the chain certificate to be imported ( .cer or .txt ).


  9. Select Place all certificates in the following store and select the Intermediate Certificate Authorities store.
  10. Click Next ; then click Finish to complete the wizard.

Right-click Intermediate Certification Authorities and select Refresh . Expand the view for Intermediate Certification Authorities and look in the certificates directory to verify that the certificate is installed correctly.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088