Purpose: Extended Validation SSL/TLS certificate installation guide

For F5 FirePass VPN

NOTE:
As of November 12, 2024, Entrust introduced a new TLS certificate hierarchy as part of the deployment. The TLS certificate delivery now includes two certificate chains. The delivery of these certificate chains can be in the form of:

• Individual files. Intermediate 1 (filename: intermediate1.crt ) and Intermediate 2 (filename: intermediate2.crt ) or
• Concatenate PEM file (filename: CertificateBundle1.pem/CertificateBundle2.pem ) or
• P7B format file (filename: Certificatebundle.p7b )

Both intermediate/chain certificates must be installed in your environment.

1. Click Server in the Admin Console. 2. Click Security .

3. Select the Certificate link.

4. Select Install .

5. Select Add new Certificate .

6. Copy and paste the SSL Certificate/Webserver certificate into the new certificate box.

7. Copy and paste the private key (which can be obtained from the downloaded .zip file) into the cryptographic key box. 8. Enter the password that was used when creating the CSR. If there was no password used, you can leave this field blank.

9. Optionally, enter the Entrust Root Chain Certificate (Certificatebundle1.pem) into the Intermediate Certificate box.

10.Click Go! to complete the installation.

Your SSL/TLS certificate should now be installed.

Check that your Certificate has been successfully installed by testing it on the Entrust SSL Install Checker .

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.