Certificate Services Support

Requirements:

• Registered and activated account with Amazon Web Services (AWS)
• DNS Server installed and working properly on AWS Route 53

A. Registration of the new addition domain to your Entrust Certificate Portal

1. Login to your ECS Enterprise account.

2. On the dashboard click Administrator > Domain Management.



3. Type your new domain name, then select the Client. After that select the verification method to DNS. Click Add to Request button.

4. Click Submit Request button on the corner of the bottom screen. 

5. You will see your new domain request has been listed on the Pending domains list. Go to your new addition domain and click on the icon next to Install token to generate your DNS code.

You should see the random value for your DNS Server like the example below.
NOTE: The DNS Entry name and Random value are different from one request to another. Please DO NOT copy the codes or domain example below to your DNS Server. 



B. Create a new record on your DNS Server with the random value and DNS Entry Name

1. Login to your DNS Server,

2. Launch your Amazon Webservices (AWS) Route 53 account. Go to your DNS Management host. Select Hostname.
   


3. Select your active domain name.

 
4.    Click on the button Create Record Set to input your random value.
 


Fill in the new record set  with the information shown on the Install Token DNS window that you generated on section A . Example:

5 . Click Create to to create this entry in your DNS server.

At this point you have registered your domain with automatic DNS validation. As soon as your random value has propagated, the Entrust verification system will automatically capture and approve the domain for use. Note the time this will take will vary, depending on the propagation time of your DNS server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.