Embosser card jam. The card path is blocked in the embosser. 1. Open the embosser and remove the supply cartridges. 2. Remove any cards found. 3. Replace the cartridges, and then close and lock the em...

Emboss transport error. The card is not correctly positioned in the embosser. 1. Open the embosser and remove the supply cartridges. 2. Remove any cards found. 3. Replace the cartridges, close and loc...

Emboss format error. The emboss data sent does not match the format set in the embosser. The card will be canceled.

Run an Alcohol Cleaning Card How-to Video for the Artista CR Printer Series

How-to Video showing the process of cleaning the CE870 System using a Cleaning Card

How-to Video for migrating IDWorks and IDCentre into Instant ID Software

Resetting your Instant ID password.

Video on using the Instant ID utility to clean the database up to IID version 8.5

Emboss Critical Error. The embosser has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the system. 2. Request service. The system must remain p...

MH cassette is missing. 1. Unlock the multi-hopper if locks are installed. 2. Install the missing cartridge. 3. Lock the multi-hopper if locks are installed.