Certificate Services Support

Requirements:
- An active GoDaddy account.
- Your own fully functional FQDN.

There is a video for this solution.

Here is the process:

1. Login to your GoDaddy account.



2. You will be directed to the My Products dashboard. Click on Manage All on the Domains section to open your DNS record information.



3. You should see the list of your DNS zones. In this example, we have entrustzonelab.com. Click on the three dots under the Manage header to open the record set.



Your record set will open:



4. To add a CAA  record, click on the ADD button. Select CAA on the list. Type the below entries to the record to add Entrust as the authorized Certification Authority.

Note: To add a different Certification Authority in the Value section, please add the corresponding value. Please see our technote here for more information.



5. Click the Save button to save the entry.

At this point, your CAA record has been successfully created inside your zone file.


If you have a dig tool from BIND, you can use it to check your CAA entry by typing the command below:

Note: to download the Dig tool, go to https://www.isc.org/downloads/

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.