Certificate Services Support

Requirements:

• You need an active account with Dyn Managed DNS
• Your DNS zone is already setup 

Here is the process:

1. Login to your Dyn Managed DNS account. 



2. You will be directed to the dashboard.



3. On the dashboard on the Zones section, you should see the list of your Zone names. Click on the Manage link to open your zone information.



4. Your zone record will show as below:



5. Click on the dropdown menu to Add a New Record. Scroll all the way down and select the option CAA (Certification Authority Auth).



6. Fill in the information as below:

*Note this will add Entrust as the Authorized CA. To add a different CA, please add the value related to that Certification Authority.



7. Click the Add button to save your record. You should be directed back to your Zone dashboard area and there will be a Zone Message notification to remind you about the changes. Select Review Changes and Publish! to proceed.



8. Click on Publish Zone to complete the process.



NOTE: You need to Publish the record to make it active on your DNS.

At this point, the CAA record has been added.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.