Card indexer error. The laser card indexer failed to complete a move. 1. Unlock and open the laser access door and laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Cl...
Laser air filter missing. The laser air filter was not detected. Install the air filter.
Input Hopper Jam print input. A card is at the entrance of the print unit during a hopper reset. Remove the card.
Input Hopper Jam print input. The card still did not reach the print unit after an attempt to move it into the print unit. Remove the card.
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance...
Laser control error. The laser had an error. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request s...
Laser horizontal data error. There is an error in the ConCAD or image generator template. The laser horizontal tilt position is out of range. The card will be canceled. Modify the template setup to ma...
Laser position error. The laser card frame failed to position properly. Press the User button to move the card into the reject tray and clear the error.If the error occurs again, unlock and open the l...
Laser setup name length error. The laser card setup name or element name is too long. Shorten the name as needed.
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