Certificate Services Support

Requirements:

• You need an active account with ClouDNS
• Your DNS zone is already setup and working properly

1. Login to your ClouDNS account.



2. You will be directed to the dashboard. Under your DNS zones section, you should see your zone name. In this example will be entrustzonelab.com.



3. Click on your DNS zone name to open your zone records.



4. You can start to add your CAA record by selecting CAA on the record type header.



Insert the entries shown below to add Entrust as the authorized Certification Authority:

Note: If you wish to add a different Certification Authority in the CAA record, please add the corresponding entry for Value.



6. Click Save to save your new entry.

At this point your CAA record has been successfully added.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.