Insert new card side 2 up. 1. Turn a new card over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the printers User button or cli...
L1 area card problem. The card is not where it should be in the laminator. 1. Open the laminator and remove the L1 supply cartridge. 2. Turn the knob to remove the card. 3. Replace the supply cartridg...
Request not supported. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings. Or Pri...
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. The system must remain powered off. 2. Request service.
Bar code scanner problem. The bar code scanner cannot read the bar code on the overlay. This can indicate a scanner problem, an unreadable bar code, or an incorrect L1 cartridge. Try the card again. I...
Laminator system mismatch. The printer and laminator are not compatible. The laminator is not supported by your printer model. Contact your service provider for the correct laminator model.
Firmware version mismatch. The printer and attached component firmware versions are not compatible. The system cannot process cards until the firmware has been updated. Update both the printer and com...