Build Identity Assurance with Biometrics

Biometric Authentication Solutions Help Prevent ATO

During high-risk moments, such as password resets and high-value transfers, fraudsters take advantage of the same access points that your customers rely on. Traditional defenses aim to distinguish between a fraudster and a legitimate user, but often fail to do so.

Entrust biometric authentication solutions help verify the real account holder with the right level of assurance at every step, while deterring the fraudsters – meaning your customer’s experience is fast, secure, and seamless.

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Secure every high-risk moment, not just the login

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Verify the real identity behind risky transactions

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Reduce fraud and ATO without slowing down customers

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of fraud-driven revenue loss is tied to ATO

Source: TransUnion, Top Fraud Trends Report

of customers will leave their bank after a fraud incident

Source: Entrust Biometrics Survey

believe selfie authentication is better than their current method

Source: Entrust Biometrics Survey

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Organizations need authentication that verifies the person, not just the password, device, or access code. Legacy multi-factor authentication (MFA), one-time-passwords (OTPs), and other traditional methods struggle to keep up with AI-assisted attacks. Some common challenges are:

  1. Basic liveness checks don’t match today's deepfakes and injection attack threats
  2. Customers feel friction (OTP loops, account lockouts) during high-value transactions and sensitive changes
  3. Separate point solutions don’t communicate past their immediate function, such as IDV at onboarding and OTP at login
  4. Assurance levels are pre-set and applied to every moment, whether the risk is perceived as low or high

During account takeover, fraudsters mimic legitimate users and navigate trusted flows undetected. That’s why verifying the person behind the identity is key.

Discover the right authentication that secures your business across every scenario.

Over two-thirds (68%) of consumers would choose biometrics when they believe those steps improve protection.

Secure Every Moment With Confidence

Most vendors solve one piece: onboarding, or login, or recovery. Entrust connects authentication across every high-risk moment, so the verified identity created at onboarding becomes the anchor for every decision that follows.

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The right authentication method triggers at the right moment, driven by your team's risk signals. Face authentication for elevated risk, and motion authentication when the stakes are highest. In all cases, our solutions fit within your existing IAM, without the need to rip and replace.

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Device-bound keys stored in hardware-backed secure storage mean credentials can't be phished, cloned, or synced to an attacker-controlled device. Trust that goes deeper than liveness detection alone.

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We connect the verified identity established at onboarding to every high-risk moment that follows.

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Identity verified at onboarding

Document and biometric verification establish an initial trusted identity. That biometric template becomes the reference for future authentication flows.

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Everyday access that stays frictionless

Biometric passkey keeps the experience fast and native, a face turn or a fingerprint, backed by a device-bound, phishing-resistant credential

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Risk signals that trigger the right step-up

When your risk engine flags elevated activity or request, Entrust biometric authentication solutions step in. The customer completes a biometric check; the attacker can't.

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Recovery doesn't become the back door

Account recovery is one of the most-exploited moments in ATO. Entrust helps prevent account takeover with biometric authentication tied to the original verified identity.

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Integrates with existing IAM environments, including Microsoft Entra ID.

Whether you're replacing OTPs, hardening account recovery, or building a risk-adaptive auth layer from scratch, Entrust integrates with what's already working to add a biometric approach.

What is biometric authentication?

Biometric authentication is a method of verifying identity using unique physical characteristics, such as facial recognition, fingerprints, or other biometric data. Unlike passwords or OTPs, biometrics confirm that the person accessing an account is the actual account holder.

How do biometric authentication solutions help prevent account takeover?

Biometric authentication solutions verify that the person accessing an account is the legitimate account holder by matching their live biometric data to a trusted identity established at onboarding. This makes it significantly harder for fraudsters to exploit stolen credentials or bypass authentication controls, helping prevent account takeover without adding unnecessary friction.

What is account takeover fraud?

Account takeover fraud occurs when an attacker gains unauthorized access to a user’s account – often using stolen credentials – and impersonates the legitimate user. This allows fraudsters to transfer funds, change account details, or commit further fraud without being detected.

Read more: https://www.entrust.com/blog/2024/11/account-takeover-fraud

Which tools help improve fraud detection in identity workflows?

Traditional MFA methods like OTPs and knowledge-based authentication can be intercepted, phished, or bypassed. Tools such as biometric authentication solutions rely on something the user is, not something they know or have, enabling stronger identity verification and reducing the risk of account takeover, especially during high-risk moments like account recovery or device changes.

Can biometric authentication solutions adapt to different levels of risk?

Yes. Modern biometric authentication solutions can be applied across the user journey, from low-friction login experiences to high-assurance identity verification during sensitive transactions. This risk-based approach helps organizations prevent account takeover while maintaining a seamless user experience for legitimate customers.

How do biometric passkeys improve both security and user experience?

Biometric passkeys are identity-bound, phishing-resistant credentials that use biometrics for authentication. They eliminate reliance on passwords and OTPs, helping prevent account takeover while providing a faster, more seamless login experience that reduces friction and abandonment.

Why is account recovery a critical point for account takeover prevention?

Account recovery is one of the most common entry points for account takeover attacks because it often relies on weaker authentication methods. Biometric authentication solutions strengthen recovery by tying the process back to a verified identity, ensuring that only the legitimate user can regain access to the account.