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Discontinuation Notices
Error Codes

Error Code 102 - CD800, CD800 CLM, CD820

Error Message no.

102

Message text

Card not in position

Severity

Critical

Recovery text

The card is not positioned in the printer correctly.
1. Open the printer and remove the ribbon cartridge.
2. Turn the knob to remove the card.
3. Replace the ribbon cartridge and close the printer.

How to Videos

Clear a Card Jam - CD800

Clear a Card Jam - CD800 with CLM

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