Entrust Datacard EM1 Direct-to-Card Printer Support
Welcome to Entrust® Datacard® (formerly Sigma) EM1 Printer Support. Explore downloads, documentation, troubleshooting resources, and product information to help you maximize printer performance and uptime.
How-to Videos
Drivers, Tools, Firmware, Guides, and Warranty
Download the latest printer drivers, firmware, user guides, and warranty information in one convenient place. Everything you need to set up, maintain, and support your printer—quickly and securely.
Drivers
XPS Card Printer Driver
Entrust XPS Card Printer Driver for Microsoft® Windows® Operating System
The Entrust XPS Card Printer Driver utilizes Microsoft XPS print technology to support card production on the following systems:
SD Series: SD160, SD260, SD260L, SD360, SD460
CD Series: CD800, CD800 with CLM Laminator
Datacard (formerly Artista) Series: CR805, RS4*
Datacard (formerly Sigma) Series: DS1,DS2, DS3, DSE, DS4*, EM1, and EM2
*In order to utilize the driver with Datacard DS4 and Datacard RS4 printers, the printer must be upgraded utilizing an available RFID kit for the specific printer. Please contact your Entrust Sales Representative.
Check the release notes for more information like the supported operating systems. For detailed installation and use instructions, refer to the XPS Card Printer Driver User Guide.
Developer Tools
XPS Card Printer Driver Software Developers Kit
The Software Development Kit provides codes samples and documentation to software developers for developing Microsoft Windows applications.
The SDK works with these Card Printer systems:
SD Series
CD Series
CE Systems
CR Series
Datacard Series
CLM and TIM modules are also supported.
Samples are provided as source code and compiled binaries for Visual C++, Visual C#, Visual Basic, and Java. Developers who need application control of printing preferences, application control of card movement, or require data from the card must use the SDK.
Firmware
This firmare can only be installed on these Sigma Systems:
Datacard DS4
Datacard DS4-ES1
Datacard DSE
Datacard DS1
Datacard DS2
Datacard DS3
Datacard DS3 CLM
EM1
EM2
Use the Card Printer Firmware Update program to update the printer firmware.
If using the XPS Card Printer Driver and SDK, download the latest driver version.
Note: LXM Card Printer Driver Compatibility with USB-Connected Printers:
- Firmware D4.3.3 only works with LXM Driver 1.8 or later.
- Firmware D4.3.2 is used with LXM Driver 1.7 or prior.
Firmware files: