Bar code scanner problem. The bar code scanner cannot read the bar code on the overlay. This can indicate a scanner problem, an unreadable bar code, or an incorrect L1 cartridge. Try the card again. If the problem occurs again, request service.

Critical problem. The printer had a serious error. The card will be canceled. Press the printer Power button to power off the printer.Request service. The system must remain powered off.

Laminator system mismatch. The printer and laminator are not compatible. The laminator is not supported by your printer model. Contact your service provider for the correct laminator model.

Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.

Impresser error. An unexpected error has occurred in the impresser. Power off and restart the printer.If the error occurs again, request service.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

Impresser door open. The impresser door is open. Close the door to continue. Press the USER button on the printer to clear the message.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

Impresser drive error. The impresser die motor has an error. 1. Open the impresser door. 2. Make sure that the card or foil is not stuck to the die. 3. Cancel the job. 4. If the issue continues to occur, request service. 4. Press the USER button on the printer to clear the

Impresser foil error. The impresser foil is not moving properly. Open the impresser door.Make sure that the foil is not broken; stuck to the card, impresser die, or the rollers; or prevented from moving.If the issue continues to occur, request service.

Impress foil not supported. The impresser cannot use the installed foil. Use a supply designed for this impresser. Press the USER button on the printer to clear the message.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

TIM supply write error. The impresser supply information was not updated properly. Power off and restart the printer.If the error occurs again, replace the impresser cassette.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.