Join us at RSAC 2024 to see our how AI-powered, identity-centric security solutions are helping organizations secure their most critical asset: their data.
Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. Make sure that you are using magnetic stripe cards that match the printer settings.Make sure that the cards are placed in the printer correctly.Press the USER button on the printer to send a new card to the printer.Click OK in the Card Printer Driver message.
Print unit not available. If the print unit is powered on, press the power button to power it off, wait 15 seconds, and power on again. Make sure that the print unit is powered on. Press the User button to clear the message.
Input hopper card jam. One or more cards were in the card track when the printer was powered on. Press the User button to clear the message. The printer attempts to place the card back in the hopper. Or A card was picked but did not reach the print unit or one or more cards were in the card track when a message was cleared with the User button. Remove the card. Press the User button to clear the message.