ScanSource, Inc. has built its business around the two-tier distribution model, a model that was developed to take costs out of the channel and add efficiencies to the supply chain. In two-tier distribution, resellers purchase products through their distribution partner, as opposed to direct from the manufacturer. Through this model, distributors are able to take on many of the support services the manufacturer would have provided, such as sales support, technical support, education, and training.
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