Print ribbon problem. The print ribbon is not moving properly. 1. Open the printer and remove the ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repaired area one full ...
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.
Card not picked. The printer did not pick a card. To complete the current card: For printers with an input hopper Open the input hopper.Add or reposition cards. Close the hopper. For printers with sin...
Card blocking exit sensors. A card is blocking the Kiosk exit sensors. If an external card reader is connected to the embosser: 1. Set up the external card reader to receive the card. 2. Perform error...
Print ribbon out or missing. The printer does not have usable ribbon. To complete the current card: 1. Open the printer and remove the ribbon cartridge. 2. Install a new ribbon and cleaning roller. 3....
Embosser wheel error. The card path is blocked in the embosser. 1. Open the embosser and remove the supply cartridges. 2. Remove any cards found. 3. Replace the cartridges, and then close and lock the...
Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings....
Improper shutdown. The printer was not shut down properly. Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer.Click OK on the PC to clear ...