Print ribbon problem. The print ribbon is not moving properly. 1. Open the printer and remove the ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repaired area one full ...
Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer se...
C2 heater error. The C2 retransfer heater has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the system. 2. Request service. The system must re...
K2 transport card jam. The card did not reach the required position on the K2 vertical transport. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear th...
Card lost. A card that is expected to be in the printer is no longer present. The card will be canceled and added to the Lost Cards count. Send the job to print again.