For more than a decade, mobile near field communication (NFC) payments have been shaped by OS-controlled wallets. Apple Pay and Google Pay became the default, not because consumers rejected issuer wallets, but because banks were limited in what they could offer – especially on iOS. Starting in 2024, that reality shifted.
With the European Commission requiring Apple to open NFC access for Host Card Emulation (HCE), European Union (EU) financial institutions can now deploy their own NFC issuer wallet on iOS. For the first time, banks can deliver tap-to-pay, lifecycle management, and daily payment interactions directly inside their mobile apps on both iOS and Android. This is not just a technical change. It is a strategic reset.
To get a better understanding this significant change, we spoke with Nicolas Bruley, VP of Digital Cards at Entrust.
Why Do Issuer-Controlled Wallets Matter Now?
Digital wallets like Apple Pay or Google Wallet have become the preferred choice for a significant share of consumers. Yet every tap inside an OS wallet means issuers lose:
- Brand touchpoints
- Opportunities for customer engagement
- Access to richer data
- Control over UX
- Influence over wallet economics
A bank-controlled NFC wallet (iOS + Android) can reverse that dynamic.
Despite consumers’ strong appetite for Apple Pay and other OS wallets, NFC issuer wallets offer advantages platform wallets simply cannot, including:
- A fully branded experience that strengthens engagement and turns the mobile app into the hub of everyday payments
- The ability for issuers to retain sovereignty, avoiding unnecessary sharing of sensitive payment data with third-party platforms
- Lower payment processing costs by giving banks more control over the payment stack and reducing dependence on external wallets.
While issuer controlled wallets have been possible on Android for nearly 12 years, the absence of open NFC on iPhones prevented issuers from building a unified mobile payment strategy. The opening of the NFC antenna on iOS in Europe makes a true cross-platform issuer wallet strategy possible. With a modern HCE-based issuer wallet, banks can now deliver a consistent, secure tap-to-pay experience – and make the banking app the center of the cardholder relationship.
Do Consumers Prefer the Apple Wallet?
Consumers prefer the Apple Wallet only when issuer wallet UX falls short. There’s a perception that OS wallets will always win. In reality, adoption often reflects availability and user experience, not deep loyalty. If we look back, historically:
- Issuer wallets weren’t available on iOS
- Many issuer wallets underinvested in UX or features
- Platform wallets were the only polished option
But in markets where issuer wallets are well-designed – fast provisioning, reliable HCE tap-to-pay, strong biometrics, intuitive screens – usage climbs significantly. Competitors who match or exceed the polish of OS wallets see customers tap directly from their banking app simply because it feels natural and convenient. With iOS HCE now an option, issuers can finally deliver an experience equal to the platforms – but with greater control.
Why Has Adoption Lagged?
A Perception of Complexity That No Longer Applies
Traditional mobile payment app concerns included:
- Complex NFC and HCE development
- Lengthy scheme certifications
- Security and compliance overhead
- Slow deployment timelines
Modern issuer wallet platforms eliminate many of these barriers. Pre-certified SDKs for Visa, Mastercard, and PCI DSS reduce compliance burden, while unified Android + iOS integrations simplify engineering. A bank no longer needs to build deep NFC expertise because the foundational heavy lifting is already done.
The question for banks is shifting from “Can we build this?” to “Why wouldn’t we?”
What Should Banks Evaluate When Considering an NFC Issuer Wallet?
With the rise of issuer wallet iOS deployments across Europe, several capabilities are becoming essential:
- Scheme and Security Certifications Built In
Look for solutions with Visa VTS, Mastercard MDES, PCI DSS, and EMVCo alignment already embedded. - A Unified SDK for iOS and Android
Separate integrations can delay delivery. A single HCE-based SDK accelerates go-live and reduces operational complexity. - Real-World HCE Deployment Experience
Given the critical nature of tap-to-pay, issuers should look for providers with proven, largescale implementations — especially where issuer wallets have been live on Android for years. - A Holistic Digital Card Solution
Modern wallets require more than tap-to-pay. A solid ecosystem includes:- Push-provisioning
- Token lifecycle management
- Secure card display
- PIN reveal and change
- Transaction history
- Card controls
- Multi-scheme/co-badging support
Banks are increasingly standardizing on integrated digital card platforms rather than fragmented point solutions.
Momentum Across the EU Is Accelerating
Across Europe, major issuers are already implementing or piloting NFC issuer wallet iOS programs. Their motivations are aligned:
- Rising wallet provider fees are under more scrutiny
- Geopolitical pressures are reshaping technology dependencies
- Customer engagement is increasingly concentrated in mobile apps
- Payment sovereignty is becoming a strategic priority
As a result, more institutions view an issuer-controlled HCE wallet as a foundational capability for the next decade of digital banking.
A Strategic Moment: Control, Costs, Customer Relationships
The introduction of HCE-enabled NFC wallet iOS functionality gives issuers the chance to unify the digital payment experience under their own brand for the first time.
In a world where margins are tightening, third-party wallet fees are rising, and customer engagement is the new battleground – owning tap-to-pay is no longer optional. It’s a competitive advantage. The banks that act early will shape cardholder expectations. Those that wait will be forced to catch up.
What Sets the Entrust NFC Issuer Wallet Apart?
Entrust has supported issuer wallets on Android since 2016, with production deployments across more than 30 countries. That global foundation now extends to iOS in the European Union through our certified, tokenization-first approach – giving banks a mature operating model rather than starting from scratch. With Entrust, your teams can deliver everyday tap-to-pay inside your app on both iOS and Android, backed by Visa and Mastercard certifications, VTS/MDES tokenization, and a single, production-proven integration.
What differentiates Entrust’s NFC Issuer Wallet is the combination of technological depth and practical simplicity. The solution is fully certified by the schemes, both functionally and for security, removing one of the largest barriers to issuer wallet deployment. Integration is intentionally straightforward, with a unified SDK that delivers a nearly identical implementation on Android and iOS – accelerating rollout and reducing complexity for engineering teams. Entrust also brings 12 years of real-world experience powering issuer wallets globally. This experience shapes a platform designed for resilience, scalability, and high-volume performance across diverse markets.
Finally, the issuer wallet is natively connected to the broader Entrust Digital Card Solution, including wallet provisioning, PIN display and change, Click to Pay enrollment, secure card display or token lifecycle management. It also links seamlessly with Entrust’s ID verification and digital signature capabilities – enabling banks to create cohesive digital experiences across onboarding, authentication, and payments.
Give your customers their own seamless, mobile-first experience by build your own branded payments wallet with the Entrust NFC Issuer Wallet.