Purpose:
SSL/TLS certificate installation guide
For Plesk
Skip to Installation.
NOTE:
As of November 12, 2024, Entrust introduced a new TLS certificate hierarchy as part of the deployment. The TLS certificate delivery now includes two certificate chains. The delivery of these certificate chains can be in the form of:
- Individual files. Intermediate 1 (filename: intermediate1.crt ) and Intermediate 2 (filename: intermediate2.crt ) or
- Concatenate PEM file (filename: CertificateBundle1.pem ) or
- P7B format file (filename: Certificatebundle.p7b )
Both intermediate/chain certificates must be installed in your environment.
Before you begin...
-
Never share private key files.
-
If you plan on using the same certificate on multiple servers always transfer the private key using a secure method ( e-mail is not considered a secure method of transfer ).
-
Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.
-
For more information on SSL/TLS Best Practices, click here.
Installing your Entrust SSL/TLS Certificate on Plesk
1. Click the
Download
button in the pickup wizard to download your certificate files. Clicking the download button will produce a zip file that includes your Server Certificate and Certificate Chain bundle. Extract the certificate files from the zip file.
2. Login to your Plesk Control Panel.
3. Go to
Websites & Domains
and select the domain name that you requested the certificate for.
4. Click on
Secure your sites
.
5. Click on the SSL Certificate name from the list. Make sure you select the certificate name that you used to create your Certificate Signing Request.
6. Under the
Upload Certificate Files
section, click the browse button for both
Certificate
(browse to the location of
ServerCertificate.crt
) and
CA Certificate
(browse to the location of
ChainBundle1.crt
).
7. Click
Send Files
.
8. Once again, click on
Websites & Domains
and select the domain name.
Click on the
Hosting Settings
link right beside the domain name.
9. Under
Security,
select the certificate that was just imported from the drop down list and check the box to enable
SSL Support
. Click
OK
to save the changes and complete the installation process.
If you have any questions or concerns please contact the
Entrust Certificate Services Support
department for further assistance:
Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE:
It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
Country | Number |
Australia |
0011 - 800-3687-7863
1-800-767-513 |
Austria | 00 - 800-3687-7863 |
Belgium | 00 - 800-3687-7863 |
Denmark | 00 - 800-3687-7863 |
Finland |
990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet) |
France | 00 - 800-3687-7863 |
Germany | 00 - 800-3687-7863 |
Hong Kong |
001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax) |
Ireland | 00 - 800-3687-7863 |
Israel | 014 - 800-3687-7863 |
Italy | 00 - 800-3687-7863 |
Japan |
001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC) |
Korea |
001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom) |
Malaysia | 00 - 800-3687-7863 |
Netherlands | 00 - 800-3687-7863 |
New Zealand |
00 - 800-3687-7863
0800-4413101 |
Norway | 00 - 800-3687-7863 |
Singapore | 001 - 800-3687-7863 |
Spain | 00 - 800-3687-7863 |
Sweden |
00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2) |
Switzerland | 00 - 800-3687-7863 |
Taiwan | 00 - 800-3687-7863 |
United Kingdom |
00 - 800-3687-7863
0800 121 6078 +44 (0) 118 953 3088 |