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ServiceNow, Inc.

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

Our 6,200+ global enterprise customers, including nearly 80% of the Fortune 500, rely on ServiceNow solutions using the Now Platform—the intelligent and intuitive cloud platform—for successful digital transformation.

Solution Description

As IT infrastructures continue to scale in size and complexity, so does an organization's use of certificates and Public Key Infrastructures (PKIs). With the Entrust Certificate Manager App for ServiceNow, users are able to manage their assets, configuration and digital identities in one place. By aligning certificate orchestration with approval and configuration management tools, management and operations can be streamlined to achieve a new level of efficiency and visibility.

The extensibility of the ServiceNow platform further enhances Certificate Management capabilities within organizations that aim to operate secure infrastructures. Streamlining the certificate management workflow and gaining visibility to certificate inventory in one platform mitigates the risk of missing a certificate expiration or compliance issue. ServiceNow customers can now manage their entire public and private certificate estate within a platform they're already using with one easy-to-use dashboard.

Other benefits of the integration include:

  • Centralized and enforceable workflow processes within the ServiceNow application
  • Reduction of risks associated with manual processes
  • Increased efficiency in maintaining compliance with internal guidelines and external policies
  • Integration with the Configuration Management Database (CMDB) module in the ServiceNow application

With the proper visibility into certificate expiry dates, ServiceNow users the ability to streamline the management of public and private certificates via the ServiceNow application while leveraging their existing business processes and workflows. This helps prevent disruptive service outages Through this integration with Entrust, and leveraging Entrust's Certification Manager and ServiceNow's TLS Certificate Management solution, joint customers can reduce such issues as well as others tied to disperse and manual processes, enabling them to automate the management of public and private certificate inventory all from a single platform for IT.

To begin managing, issuing and renewing private and public trust certificates now from the Now Platform, visit the ServiceNow app store.


2225 Lawson Ln
Santa Clara



United States

Entrust Ready Technology Partner Program



  • Cloud, DevOps
  • PKI, Key & Certificate Management, IoT

Contact Information


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