Certificate Services Support

Purpose: SSL/TLS certificate installation guide
For F5 FirePass

• ServerCertificate.crt: Your signed SSL/TLS certificate

• ChainBundle1.crt: The Entrust Certificate chain bundled in a single file

2. Open the Admin Console in the F5 Firepass interface.

3. Click on Server.

4. Click on Security.

5. Click Install.

6. Open the ServerCertificate.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Paste the new certificate in PEM format here".

7. Paste your private key file that you generate when you created your Certificate Signing Request (CSR) and requested your certificate into the box that says "Paste the corresponding cryptographic private key in PEM format here".

8. Open the ChainBundle1.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Optionall, put your intermediate certificate chain here".

9. Click Go to complete the installation process.

Your SSL/TLS certificate should now be installed.

Check that your Certificate has been successfully installed by testing it on the Entrust SSL Install Checker.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.