Laser position error. The laser card frame failed to position properly. Press the User button to move the card into the reject tray and clear the error.If the error occurs again, unlock and open the l...

Input Hopper problem. Power the printer off and back on. If the message displays again, contact your service provider for assistance.

Move retransfer film one panel.

Retransfer film out. Install the retransfer film. Press the User button to clear the message.

Ink ribbon out. Install the ink ribbon. Press the User button to clear the message.

Set print unit to download. The printer firmware is being updated. Refer to the Print Unit Front Panel section in the printers Users Guide for information about how to set the printer to accept the fi...

Ink ribbon problem. The ink ribbon is broken or not usable. Refer to the printers Users Guide for information about repairing the ink ribbon. Press the User button to clear the message.

Retransfer film problem. The retransfer film is broken. Refer to the printers Users Guide for information about repairing the retransfer film. Press the User button to clear the message.

Print unit card jam. Remove the jammed card. Refer to the printers Users Guide for specific information about clearing a card jam.

Check print unit front panel. A number of issues can cause this message to display. Refer to the printers Users Guide for complete recovery information.