Fix ribbon not moving with our quick troubleshooting guide. Resolve the issue and restart printing now.

Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and...

Print ribbon out or missing? Follow three simple steps to install a new ribbon and cleaning roller. Resume printing cards now.

Card not picked? Open the input hopper, reposition cards or push card in until picked, then close and resume. Fix it now.

Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and...

Close cover to continue. The cover is open or the print ribbon cartridge is missing. Confirm that the print ribbon cartridge is installed and then close the cover.

Fix ribbon not moving: open the printer, reposition or replace the ribbon, advance, then close to resume printing—follow steps now.

Magstripe data error. The printer failed to verify that the correct magnetic stripe data was written on the card. 1. Make sure that you are using magnetic stripe cards that match the printer settings....

L2 supply out or missing. The laminator does not have usable supplies. 1. Open the laminator. 2. Replace the supply. 3. Close the laminator.

L2 supply problem. The L2 supply is not moving properly. To try another card: 1. Open the laminator and remove the L2 cartridge. 2. Reposition, repair, or replace the supply and advance the repaired a...