Error Code 106 - EZ ID System
Summary
Magstripe data not found
Error Code 112 - FP65i
Summary
Card hopper empty
| Error Message no. | 112 |
| Message text | Card hopper empty |
| Severity | Warning |
| Recovery Text | The printer did not detect cards in the input hopper. Add cards to the input hopper. |
How do I determine the mutual authentication image associated with a user ?
Summary
Explains how-to find the mutual authentication image associated with a users account.
Where can I find the Entrust Mobile packages online?
Entrust Mobile Soft or Smart Tokens can be found in one of the following locations:
- Apple App Store or Android Store.
-
Pre-packed APK and IPA files can be downloaded from TrustedCare:
https://trustedcare.entrust.com
Navigate to PRODUCTS and select Mobile Soft Token or Mobile Smart Credentials.
Push notification is failing for Android devices
Problem
When sending push notifications to Android Devices an error is returned. Devices logs show the following error when connecting to the Transaction Service:
javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
TIP:
To capture device logs, follow the steps outlined below:
Determine Current Version of Instant Financial Issuance Software
Summary
How to determine your currently installed version of Instant Financial Issuance software.
- Access the Instant Financial Issuance Browser application URL, and sign in.
How to Configure Instant IDaaS to use an External Database
Summary
Use an external database with Instant ID as a Service
How-to Video
Install an External Database
IIDaaS Quick Start Video
Summary
Video Quick Start Guide for Using for Instant ID as a Service
This video demonstrates how to get started with the Instant IDaaS software.
How-to Video
Quick Start Video for Using IIDaas
Instant ID - How to Integrate Instant ID with Nedap AEOS
Summary
Integrate Instant ID Issuance software with Nedap AEOS
How-to Integrate Instant ID Software with Nedap AEOS
How-to Video
HSM - "Unrecognized card" when enabling nShield Issuance HSM Features
The Remote Administration Kit does not support use of an FEM card to enable features on an nShield Issuance HSM. The FEM card must be presented to the HSM using the card slot on the front panel of the HSM unit.