| Entrust

Error Code 119 - Sigma DS1, DS2, DS3, DS4

Summary

Print ribbon not supported

Error Message no.	119
Message text	Print ribbon not supported
Severity	Critical
Recovery Text	The printer cannot use the ribbon installed. The card will be canceled.

Summary

Option not installed

Error Message no.	149
Message text	Option not installed
Severity	Critical
Recovery Text	The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printer's options and settings, or print to a printer that is configured to support the personalization being requested.

Summary

There is a topping foil problem

Summary

Cover opened during job

Error Message no.	114
Message text	Cover opened during job
Severity	Critical or Error
Recovery Text	The printer cover was opened while printing. Close the printer cover completely.

Summary

Print ribbon not supported

Error Message no.	119
Message text	Print ribbon not supported
Severity	Critical
Recovery Text	The printer cannot use the ribbon installed. The card will be canceled.

Summary

Insert new card side 1 up

Summary

Print ribbon type problem

Error Message no.	118
Message text	Print ribbon type problem
Severity	Critical
Recovery Text	The printer cannot use the ribbon installed. The card will be canceled. Use ribbon designed for this printer.

Summary

Insert same card side 2 up

Error Message no.	124
Message text	Insert same card side 2 up
Severity	Warning
Recovery Text	1. Take the card from the printer. 2. Turn the card over end to end so side 2 is facing up. 3. Insert the card in the printer. 4. If the card is not immediately picked, press the printer's User button or click OK.

Summary

Cover opened during job

Error Message no.	114
Message text	Cover opened during job
Severity	Critical or Error
Recovery Text	The printer cover was opened while printing. Close the printer cover completely.

Summary

Magnetic stripe format problem

Error Message no.	122
Message text	Magstripe format problem
Severity	Critical
Recovery Text	The magnetic stripe data sent does not match the format set in the printer. The card will be canceled.