Print a test card to find the DSE printer's IP Address and Authorization ID.

Clear a card jam in a DSE printer.

Depending on the printer model, the print ribbon is available as a replaceable roll that is loaded on the ribbon cartridge, or as part of a prefilled print ribbon cassette.

A ribbon can break if the power applied by the printhead is too high. Do the following to repair a broken ribbon.

Locate and read the DS Series printer's configuration label

How to load cards in a Single Hopper Printer

How-to Video...

Improper shutdown. The printer was not shut down properly. Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer.Click OK on the PC to clear ...