| Entrust

Error Code 113 - Artista Retransfer Printer Series

Summary

Close cover to continue

Summary

Card not in position

Summary

Print ribbon problem

Summary

Critical problem

Error Message no.	104
Message text	Critical problem
Severity	Critical
Recovery Text	The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. The system must remain powered off. 2. Request service.

Summary

Magstripe read data error

Error Message no.	107
Message text	Magstripe read data error
Severity	Critical
Recovery Text	The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.

Summary

Card not in position

Error Message no.	102
Message text	Card not in position
Severity	Critical
Recovery Text	The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and close the printer.

Summary

Magstripe read data error

Error Message no.	107
Message text	Magstripe read data error
Severity	Critical
Recovery Text	The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.

Summary

Magstripe read data error

Error Message no.	107
Message text	Magstripe read data error
Severity	Critical
Recovery Text	The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.

Summary

Print ribbon out or missing

Error Message no.	110
Message text	Print ribbon out or missing
Severity	Warning
Recovery Text	The printer does not have usable ribbon. To complete the current card: Open the printer and remove the ribbon cartridge. Install a new ribbon and cleaning roller. Replace the cartridge and close the printer.

Summary

Magstripe data not found

Error Message no.	106
Message text	Magstripe data not found
Severity	Error
Recovery Text	The printer did not find magnetic stripe data on card. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.