Debow problem. The laminator has encountered an error in the debow area. 1. Remove the card. 2. Press the printer POWER button to power off the system. 3. Press the printer POWER button again to power...

Laminator not available. The printer and laminator cannot communicate. The card will be canceled. 1. Make sure the data cable from the laminator to the printer is securely plugged in. 2. Press the pri...

Remove print ribbon. Remove the print ribbon. 1. Open the printer and remove the ribbon cartridge. 2. Close the printer. 3. Press the user button to continue.

Printhead disconnected. No printhead was detected. Power down the printer and contact service.

Image Error. The image selected for the initialization screen cannot be used. Use a black/white image size of 256x64x1.

Option tag success. The option tag update completed successfully. Restart the printer to allow the change to take effect.If you are adding multiple updates, you do not have to restart the printer unti...

Option Tag Error. The option tag update has encountered an error. Reposition the instruction card and try the update again.If the update fails again, it may not be supported by the printer, the functi...

Settings error.

Cleaning required. Clean the printer.

Multi-hopper card jam. The multi-hopper did not move a card into the printer. Press the User button to clear the error. If a card was jammed, it is moved to the reject tray.