Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and...
Smart card contact fail. There is a critical error with the smart card contact. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear the error. 2. Send t...
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.
Insert new card side 2 up. 1. Turn a new card over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the printers User button or cli...
Card not picked. The printer did not pick a card. To complete the current card: For printers with an input hopper, open the input hopper, add or reposition cards, and close the hopper. For printers wi...
Option not installed. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings, or prin...
Improper shutdown. The printer was not shut down properly. 1.Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer. 2.Click OK on the PC to c...
Insert same card side 1 up. 1. Take the card from the printer and turn it over end to end so side 1 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the...