Printing from legacy direct to card applications cause 1.5 mm white edge on the bottom and right edges of the landscape card. Legacy applications only support "ISO ID-1 (85.60 x 53.98 mm)" c...
Entrust Mobile Soft or Smart Tokens can be found in one of the following locations: 1) Apple App Store or Android Store. 2) Available online on our website here: https://www.entrust.com/mobile/info/co...
C2 heated roller motion error. The C2 retransfer heated roller has encountered a critical error. The card will be canceled. Press the printer Power button to power off the system.Request service. The ...
Magstripe data not found. The printer did not find magnetic stripe data on card. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are ...
C1 printhead error. The printer has encountered a critical error. The card will be canceled. Press the printer Power button to power off the system.Request service. The system must remain powered off.
Print ribbon problem. The print ribbon is not moving properly. Open the printer and remove the ribbon cartridge.Reposition, repair, or replace the ribbon and advance the repaired area one full turn.Re...
Reader not available. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings or print...