What are the SSL/TLS certificate Assurance Levels?

Summary

Defining the assurance levels for SSL/TLS certificates (Class 1, Class 2, Class 3)

User-added image

Defining the assurance levels for SSL/TLS certificates

Some business entities, especially Government or Financial institutions, will require clients to use certificates with a Medium or High level of assurance for digital transactions. The requirements often state that Class 2 or Class 3 Certificates must be used. What does this mean?

Class 1 Certificates are considered to be low assurance, as the verification method simply confirms that the Subscriber controls the asserted email address. No verification checks of the Subscriber’s identity are performed. This level of validation is referred to as Domain Validation (DV).

Class 2 Certificates are considered to be medium assurance. They provide a greater level of assurance over Class 1 Certificates, because in addition to email address control, basic verification steps are performed to confirm the identity of the Subscriber. This level of validation is referred to as Organization Validation (OV). The following Entrust Certificate types qualify as Class 2 Certificates:

  • Standard SSL
  • Advantage SSL
  • UC Multi-Domain SSL
  • Wildcard SSL
  • Code Signing
  • Document Signing

Class 3 Certificates provide a high level of assurance. They are issued only after rigorous validation of the identity of the Subscriber. This level of validation is referred to as Extended Validation (EV). The following Entrust Certificate types qualify as Class 3 Certificates:

  • EV SSL
  • EV Code Signing

Refer to Appendix A of the Entrust Certificate Services CPS to view certificate profiles for Class 1 and Class 2 Certificates. You can find it here .

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:

Sunday 8:00 PM ET to Friday 8:00 PM ET

North America (toll free): 1-866-267-9297

Outside North America: 1-613-270-2680 (or see the list below)

NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088