Summary
SSL/TLS Certificate Installation Guide: Citrix Access Gateway
Purpose:
SSL/TLS Certificate Installation Guide
For Citrix Access Gateway
(A
ccess Gateway Administration Tool v 4.6.1+)
Skip to Installation
Need Certificate Signing Request (CSR) help? Please see our technote on how to generate a CSR in Citrix Access Gateway
here
.
Before you begin...
-
Never share private key files.
-
If you plan on using the same certificate on multiple servers always transfer the private key using a secure method ( e-mail is not considered a secure method of transfer ).
-
Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.
-
For more information on SSL/TLS Best Practices, click here .
Installing your Entrust SSL/TLS Certificate on Citrix Access Gateway
1. Click the
Download
button in the pickup wizard to download your certificate files. Clicking the download button will produce a file a zip file that contains your Server Certificate and Certificate Chain Bundle file.
2. From the Access Gateway Administration Tool, select the
Access Gateway Cluster
tab and then open the window for the Access Gateway.
3. Under the
Administration
tab, click
Manage
next to
Manage trusted root certificates
.
4. Click
Upload Trusted Root Certificate
and browse to find the ChainBundle1.crt file created above.
5. Click
Open
to complete the installation.
7. From the Access Gateway Administration Tool, select the
Access Gateway Cluster
tab and then open the window for the Access Gateway.
8. Under the
Administration
tab, click
Browse
next to
Upload a .crt signed certificate
.
9. Browse to your Server Certificate file saved in Step 1 and click
Open
.
10. You should see a dialog box indicating the certificate upgrade was successful. Click
OK
.
11. Under the
Administration
tab, click
Restart
next to
Restart the appliance
.
11. You should see a dialog box confirming the request. Click
Restart
to restart the gateway.
Your SSL/TLS certificate should be installed.
Need Installation help?
See our article here
.
If you have any questions or concerns please contact the
Entrust Certificate Services Support
department for further assistance:
Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE:
It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
| Country | Number |
| Australia |
0011 - 800-3687-7863
1-800-767-513 |
| Austria | 00 - 800-3687-7863 |
| Belgium | 00 - 800-3687-7863 |
| Denmark | 00 - 800-3687-7863 |
| Finland |
990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet) |
| France | 00 - 800-3687-7863 |
| Germany | 00 - 800-3687-7863 |
| Hong Kong |
001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax) |
| Ireland | 00 - 800-3687-7863 |
| Israel | 014 - 800-3687-7863 |
| Italy | 00 - 800-3687-7863 |
| Japan |
001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC) |
| Korea |
001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom) |
| Malaysia | 00 - 800-3687-7863 |
| Netherlands | 00 - 800-3687-7863 |
| New Zealand |
00 - 800-3687-7863
0800-4413101 |
| Norway | 00 - 800-3687-7863 |
| Singapore | 001 - 800-3687-7863 |
| Spain | 00 - 800-3687-7863 |
| Sweden |
00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2) |
| Switzerland | 00 - 800-3687-7863 |
| Taiwan | 00 - 800-3687-7863 |
| United Kingdom |
00 - 800-3687-7863
0800 121 6078 +44 (0) 118 953 3088 |