Certificate Services Support

Starting in Chrome 56, you will no longer be able to see details about a website’s SSL/TLS certificate by clicking on the padlock icon in the address bar.



This change is being made as part of Chrome’s campaign to simplify their security UI/UX and tailor it for a more mainstream audience that does not know what SSL/TLS certificates, Certificate Authorities, or key signature algorithms are.

For the power-users and developers who do want to see details about their HTTPS connection and the site’s SSL/TLS certificate, you will need to go to the Security tab in Developer Tools. Here’s how to do it.

1. Open Chrome Developer Tools

The quickest way there is with a keyboard shortcut:

You can also get to Chrome’s Developer Tools by opening the Chrome menu (⋮)
 


then going to More Tools -> Developer Tools.



2. Select the Security tab. If it is not shown, select the >> as shown below.



3. Select View Certificate.



If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: ​

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.