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Support solutions for ID Works Photo Identification Card Software Produce high-quality cards simply and securely with ID Works® identification software. You'll enjoy the features, functionality and scalability needed to seamlessly create card and report designs, production forms and databases.

    Software Upgrades

    ID Works Identification Software 6.5 Upgrade

    If you are using ID Works v6.0 software and plan to continue to use Microsoft Windows 2000 or XP operating system, you do not need to upgrade to v6.5 as no new features have been added. If you do not have a card printer driver that is Vista operating system compatible, or if you are using the TruFinger Print solution, do NOT upgrade. If you are using TruPhoto solution, you must have v6.5 or greater and if you are using TruSignature solution, you must have v6.5. All components must be Vista operating system compatible for the solution to run on Vista.

    Before installing the upgrade, read the complete description. If your card printer is not Vista operating system compatible, please do not upgrade.

    If you have any questions regarding upgrades, please contact your Datacard service provider.

    This upgrade will install the new software for the following products:

    • Datacard® ID Works™ Enterprise Edition software
    • Datacard® ID Works™ Entterprise Production software
    • Datacard® ID Works™ Enterprise Designer software
    • Datacard® ID Works™ Standard Edition software
    • Datacard® ID Works™ Standard Production software
    • Datacard® ID Works™ Standard Designer software
    • Datacard® ID Works™ Basic Edition software

    Before installing the software, please make sure that you are using ID Works v6.0. If you have an older version of ID Works software, please contact your Datacard Service Provider to discuss an upgrade. If you upgrade to ID Works v6.5 software to run on Vista operating system and are using any of the software offerings listed below, you must also upgrade those applications to be compatible. If you are using hardware that is not Vista operating system compatible, do not upgrade.

    • Datacard® Visitor Manager™ software v6.5 upgrade
    • Datacard® TruPhoto v7.1 software upgrade - obsolete. This is replaced by the Datacard DSLR Plugin.
    • Datacard® TruSignature™ v6.5 software upgrade

    Datacard® DSLR-1 v1.3 Camera Plug in for ID Works, IDCentre, WebID

    If you are using ID Works, IDCentre, or WebID and would like to incorporate facial capture functionality with Cannon EOS Rebel T5 / 1200D camera, download and run the attached file.

    DSLR v1.3 Camera Plug in uses Canon ED SDK v3.6.1. The EOS Rebel T6 camera has been tested by Entrust Datacard

    Entrust Datacard supports the use of DSLR v1.3 camera plug-in software with the following applications:

    • Datacard ID Works® v6.5 (Basic, Standard and Enterprise)
    • Datacard IDCentre™ v6.5 (Bronze, Silver and Gold)
    • Datacard WebID™ Workstation v6 or later

    Operating systems supported by the applications listed above are supported by the DSLR v1.3 camera plug-in with the following exceptions:

    • Windows 2000 is not supported by the camera plug-in
    • Windows XP 64-bit is not supported by the camera plug-in

    NOTE: Prior to installing v1.3, make sure that previous versions of the plug-in are uninstalled.

    When using the camera with ID Works/ID Centre, make sure the dial on the camera is set to P. If this is not set you will not see the menus to configure the camera.

    ID Works v5.1 Plug-in for the SD/CD or CE Printers

    Download and install this plug-in if you are using a Datacard SD/CD or CE printer with ID Works v5.1 identification software. The plug-in is required to support card production features such as K panel printing, topcoat application, and magnetic stripe encoding.

    The plug-in requires the following to install and function:

    • ID Works v5.1 Service Pack 1
    • XPS Card Printer Driver v4.1 or later
    • Windows XP Service Pack 3

    NOTE: This plug-in version replaces the plug-in included with the v5.0 XPS Card Printer driver installation. The plug-in included with the v5.0 driver installation does not support ID Works v5.1 software.

    Datacard® DSLR-2 Camera Plug in for ID Works, IDCentre, WebID

    If you are using ID Works, IDCentre, or WebID and would like to incorporate facial capture functionality with Cannon EOS Rebel T5 / 1200D camera, download and run the attached file.

    DSLR v1.2 Camera Plug in uses Canon ED SDK v2.14. EOS Rebel T5 camera has been tested by Entrust Datacard.

    Entrust Datacard supports the use of DSLR v1.2 camera plug-in software with the following applications:

    • Datacard ID Works® v6.5 (Basic, Standard and Enterprise)
    • Datacard IDCentre™ v6.5 (Bronze, Silver and Gold)
    • Datacard WebID™ Workstation v6 or later

    Operating systems supported by the applications listed above are supported by the DSLR v1.2 camera plug-in with the following exceptions:

    • Windows 2000 is not supported by the camera plug-in
    • Windows XP 64-bit is not supported by the camera plug-in

    NOTE: When using the camera with ID Works/ID Centre, make sure the dial on the camera is set to P. If this is not set you will not see the menus to configure the camera.

    ID Works v6.5 Support for 64-bit Microsoft® Operating Systems

    For customers who wish to use Datacard® ID Works® Identification Software v6.5 and Datacard® IDCentre™ Identification Software v6.5 on Microsoft® 64-bit Operating Systems, download and run the attached file. The upgrade installs the necessary 64-bit prerequisite software enabling you to run on that operating system. A 64 bit printer driver for your printer is also required.

    ID Works software v6.5 upgrade

    If you are using ID Works v6.0 software and plan to continue to use Microsoft Windows 2000, Windows XP or Windows 7 operating system, you will need to upgrade to v6.5. If you do not have a card printer driver that is Vista or Windows 7 operating system compatible, or if you are using the Tru Fingerprint solution, do NOT upgrade. If you are using Tru Photo solution, you must have v6.5 or greater and if you are using Tru Signature solution, you must have v6.5. All components must be Vista or Windows 7 operating system compatible for the solution to run on Vista.

    Before installing the upgrade, read the complete description. If you are using Tru Capture solutions, you must use the Vista or Windows 7 operating system compatible software version and hardware noted in the description. If your card printer is not Vista or Windows 7 operating system compatible, please do not upgrade.

    If you have any questions regarding upgrades, please contact your Datacard service provider.

    This upgrade will install the new software for the following products:

    • Datacard® ID Works® Enterprise software
    • Datacard® ID Works® Enterprise Production software
    • Datacard® ID Works® Enterprise Designer software
    • Datacard® ID Works® Standard software
    • Datacard® ID Works® Standard Production software
    • Datacard® ID Works® Standard Designer software
    • Datacard® ID Works® Basic software
    • Datacard® ID Works® Intro software

    Before installing the software, please make sure that you are using ID Works v6.0. If you have an older version of ID Works software, please contact your Datacard Service Provider to discuss an upgrade. If you upgrade to ID Works v6.5 software to run on Vista operating system and are using any of the software offerings listed below, you must also upgrade those applications to be compatible. If you are using hardware that is not Vista operating system compatible, do not upgrade.

    • Datacard® ID Works® Visitor Manager software v6.5 upgrade
    • Datacard® Tru Photo™ v 7.1 software upgrade
    • Datacard® Tru™ Signature Pointe v6.5 software upgrade

    Language Pack

    The ID Works Software Language Packs allows end users to convert any edition of ID Works v6.5 software to one of the following languages listed below. Prior to installing the Language Pack, please make sure that an edition of ID Works v6.5 software has been installed.

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