Entrust Artista CR825 Instant Issuance System

Retransfer Printer Firmware Files

The firmware can only be installed on the Artista CR805, Artista CR825, Artista CE875 and CL900. Use the Card Printer Firmware Update program to update the printer firmware.

Release Notes and Installation instructions are also available.

The firmware has different dust mitigation levels to combat dust in printer. Refer to release notes.

If using the XPS Card Printer Driver and SDK, we recommend downloading the latest version available.

Retransfer Printer Release Notes

Updating Firmware

Error Code Spreadsheet

Artista CR825 Warranty

XPS Card Printer Driver

Datacard XPS Card Printer Driver v8.5 for Microsoft® Windows® operating systems

The Datacard XPS Card Printer Driver uses Microsoft XPS print technology to support card production using an SD160, SD260, SD260L, SD360, SD460, CD800, CD800 with CLM Laminator, CD820, CE840, Artista CR805, CL 900, Sigma DS1, Sigma DS2, Sigma DS3, EM1 and EM2 systems. The following operating systems (latest service pack recommended) are supported with the XPS Card Printer Driver v8.5:

• Windows 11
• Windows 10, 32 and 64-bit
• Windows 8.1, 32 and 64-bit
• Windows Server 2019
• Windows Server 2016
• Windows 2012 R2 Server, 64-bit

Note:

• Windows 7 SP1 and Windows Server 2008 R2 are not supported, but installation is allowed.
• Windows XP, Windows Vista and Windows Server 2003 R2 are not supported by this version of the Card Printer Driver and cannot be installed on these operating systems. Driver versions 6.x are available for these Windows versions.

Documentation describing the installation and use of the printer and driver can be downloaded from the User Guides section.

XPS Card Printer Driver Software Developers Kit

The Software Development Kit provides codes samples and documentation to software developers for developing Microsoft Windows applications that work with SD, CD, CE, CL900, CR, Sigma series card printers. It also supports CLM and TIM modules. Samples are provided as source code and compiled binaries for Visual C++, Visual C#, Visual Basic, and Java. Developers who need application control of printing preferences, application control of card movement, or require data from the card must use the SDK.

NOTE: The v8.5 SDK requires XPS Card Printer Driver v7.3 or later.

Software Developers Kit Reference Guide