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How to add a Certification Authority Authorization (CAA) record in Dyn Managed DNS

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Requirements:

  • You need an active account with Dyn Managed DNS
  • Your DNS zone is already setup

There is a video for this solution.

Here is the process:

1. Login to your Dyn Managed DNS account.

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2. You will be directed to the dashboard.

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3. On the dashboard on the Zones section, you should see the list of your Zone names. Click on the Manage link to open your zone information.

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4. Your zone record will show as below:

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5. Click on the dropdown menu to Add a New Record . Scroll all the way down and select the option CAA (Certification Authority Auth) .

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6. Fill in the information as below:

TTL : Leave it as default
Flags: 0
Tag: issue
Value * : Entrust.net

*Note this will add Entrust as the Authorized CA. To add a different CA, please add the value related to that Certification Authority.

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7. Click the Add button to save your record. You should be directed back to your Zone dashboard area and there will be a Zone Message notification to remind you about the changes. Select Review Changes and Publish! to proceed.

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8. Click on Publish Zone to complete the process.

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NOTE: You need to Publish the record to make it active on your DNS.

At this point, the CAA record has been added.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088