Entrust IdentityGuard Mobile User Web Page

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How does Transaction Notification work?
A typical notification process will be:

  1. The user initiates a transaction on a website that requires confirmation through a mobile device.
  2. The user's mobile device will receive a message that wakes up the individual user's mobile device, letting them know that a message containing transaction details is waiting for them. Alternatively the user can open their Entrust IdentityGuard Mobile application to begin step 3.
  3. Entrust IdentityGuard Mobile on the user's device will retrieve the transaction details directly from the Entrust IdentityGuard server at the deploying organization's website
  4. User reviews the information and acts on the details accordingly

Note: the above steps are all completed transparently, typically in a matter of seconds. The user does not need to do anything besides steps 1 (initiate the transaction) and 4 (act on the final information).