Certificate Services Support

Requirements:

• An active account with DNS Made Easy
• Your domain name service is managed under DNS Made Easy

Here is the process:

1. Log in to the DNS Made Easy portal.

2. You will be directed to main dashboard screen. On the menu, select DNS > Managed DNS.

3. On the Managed DNS screen, go to the Select Domain tab and click See All to list all of your domains.

4. Select the domain name for which you wish to add the CAA Record  Scroll down to the bottom of the page to find the section called CAA Records and select the + icon.

5. Create your record using the values below:
 

 
 
6. Click Submit button to save your entries. Click close button if you don’t need to add any additional CAA records. 

The new CAA record will now show under your CAA Records account details.



At this point the process for adding CAA record is complete.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.