Certificate Services Support

This instruction also applies for:

• Apache Tomcat Server

• Java (Generic) Web Servers

Pre-requirement:
JDK version 5.0 (Recommend version 7.0 and above)

Here is the Solution:

During the online enrollment process you will be required to provide Entrust Certificate Services with a Certificate Signing Request (CSR). This encrypted data is generated from your server, and contains information about your company and Web server.

Part 1 of 2: Create a Certificate Keystore
      
keytool –genkeypair –keyalg EC –keystore <yourdomain keystore> -keysize 256 –alias tomcat
 
Example :


Part 2 of 2: Generating the Certificate Signing Request

1. keytool -certreq -keyalg EC -alias <your private key alias> -file <your CSR filename> -keystore <your domain keystore>

 
 
     2. Paste this CSR into your Entrust enrollment submittal page.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.