Entrust may not issue certificates for orders originating or destined for the following restricted countries:
| Country Name | Country Code: |
| Afghanistan | AF |
| Belarus | BY |
| Central African Republic | CF |
| Côte d'Ivoire | CI |
| Cuba | CU |
| Democratic Republic of Congo | CD |
| Democratic People's Republic of Korea (North Korea) | KP |
| Eritrea | ER |
| Guinea | GN |
| Guinea-Bissau | GW |
| Iran | IR |
| Iraq | IQ |
| Lebanon | LB |
| Libya | LY |
| Liberia | LR |
| Myanmar | MM |
| Pakistan | PK |
| Russia | RU |
| Somalia | SO |
| South Sudan | SS |
| Syria | SY |
| Sudan | SD |
| Tunisia | TN |
| Ukraine | UA |
| Yemen | YE |
| Zimbabwe | ZW |
If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:
Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
| Country | Number |
| Australia |
0011 - 800-3687-7863
1-800-767-513 |
| Austria | 00 - 800-3687-7863 |
| Belgium | 00 - 800-3687-7863 |
| Denmark | 00 - 800-3687-7863 |
| Finland |
990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet) |
| France | 00 - 800-3687-7863 |
| Germany | 00 - 800-3687-7863 |
| Hong Kong |
001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax) |
| Ireland | 00 - 800-3687-7863 |
| Israel | 014 - 800-3687-7863 |
| Italy | 00 - 800-3687-7863 |
| Japan |
001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC) |
| Korea |
001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom) |
| Malaysia | 00 - 800-3687-7863 |
| Netherlands | 00 - 800-3687-7863 |
| New Zealand |
00 - 800-3687-7863
0800-4413101 |
| Norway | 00 - 800-3687-7863 |
| Singapore | 001 - 800-3687-7863 |
| Spain | 00 - 800-3687-7863 |
| Sweden |
00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2) |
| Switzerland | 00 - 800-3687-7863 |
| Taiwan | 00 - 800-3687-7863 |
| United Kingdom |
00 - 800-3687-7863
0800 121 6078 +44 (0) 118 953 3088 |