Skip to main content

Hardware Knowledge Base

Start your search by choosing your product and article type:

Discontinuation Notices
Error Codes

Error Code 193 - CR500

Error Message no.


Message text

Input Hopper Jam two cards


Recovery text

Two cards were in the card track.

After a card jam, an attempt was made to push the card out of the multi-hopper to be deposited in the reject card area. The card at the print unit entrance causes the reject to fail.

Remove the cards.

How to Videos