Certificate Services Support

Admin tools for Server 2003 and XP:

http://www.microsoft.com/en-us/download/details.aspx?id=16770

Alternatively, you can just download the hotfix:

http://support.microsoft.com/kb/938397

Below are some examples screenshots of what you will see on Server 2003 or Windows XP if the patch is not applied.

Windows Server 2003 - View on General tab

The view on Certification Path tab:

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.