Skip to main content

Certificate Services Support

User-added image
Purpose: SSL/TLS certificate installation guide
For IBM HTTP/Websphere using IKEYMAN


This is process is in two parts:
1) Storing CA Certificate
2) Receiving the CA-signed certificate into key database

Part 1 of 2: Storing CA Certificate

1. Enter IKEYMAN on a command line on UNIX, or start the Key Management utility in the IBM HTTP Server folder on Windows.

2. Select Key Database File from the main User Interface, select Open.

3. In the Open dialog box, select your key database name. Click OK.

4. In the Password Prompt dialog box, enter your password and click OK.

5. Select Signer Certificates in the Key Database content frame, click the Add button.

6. Browse to locate Root.crt from the certificate bundle. Click OK.

7. In the Label dialog box, enter a label name for example “Entrust Root” and click OK.

8. Click the Add button to locate Intermediate.crt from the certificate bundle. Click OK.

9. In the Label dialog box, enter a label name for example “Entrust Intermediate” and click OK.

Part 2 of 2: Receiving CA-signed certificate into a key database:

1. Select Personal Certificates in the Key Database content frame and then click the Receive button.

2. Locate the ServerCertificate.crt file from the certificate bundle. Click OK. You will receive a message that says “Validation successful”.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 
 
CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088